Are you struggling to deal with challenging people? Our Dealing with Difficult People webinar is here to help. We’ll teach you strategies and techniques to identify and effectively handle difficult people. You’ll gain insight into the different types of difficult people, as well as how to properly address their behaviours and attitudes.
Understand Different Types of Difficult People
Learn strategies and techniques to identify and effectively handle difficult people. You’ll gain insight into the different types of difficult people, as well as how to properly address their behaviours and attitudes.
Learn Effective Communication Strategies
Learn effective communication strategies to effectively interact with difficult people. We’ll share tips and tactics to help you overcome communication barriers and foster a positive environment. You’ll also learn how to use positive language and how to interpret body language signals.
Develop Conflict Resolution Skills
Conflict resolution is important in any relationship, especially when dealing with difficult people. We’ll teach you how to recognize and address conflicts, as well as how to develop the skills to resolve them in an effective and productive manner. You’ll learn how to create an atmosphere of collaboration and understanding, and how to foster mutual respect.
Increase Your Confidence
With the knowledge you gain from this webinar, you will feel more confident in your ability to handle any conversation, no matter how difficult it may be. You will learn how to identify difficult people in conversations and develop the skills necessary to manage those conversations with finesse. Our expert instructors will provide tips and strategies to help you stay calm and collected no matter the situation.
DEALING WITH DIFFICULT PEOPLE
WEBINAR
Wednesday, May 10, 2023
7pm – 9pm AEST